Question: Do you do the installation yourselves? Answer
Yes, the installation is done by us and delivered.
Question: Can we change the domain name? Answer
The installation is done for a single domain name; it is licensed for a new domain name. The license cannot be changed.
Question: Do you provide the files? Answer
Unfortunately, we add additional software to the files and constantly update them; FTP information is not provided.
Question: Do we pay the same fee every year that we paid initially? Answer
No, a license fee is charged under the name of installation. Every year, fees for Radio Hosting, Domain Name Registration, and Web Hosting are charged. As long as you stay with us, your service will continue without any problems.
Question: Can we get continuous support? Answer
Our support is provided 24/7 in case of problems with our software. Coding or extra requests are subject to a fee. Additionally, you can get special support with our annual support packages. This does not include coding. Problems caused by our software are fixed and supported by us free of charge.
Warning: Please pay attention!.. Details
Some companies not only charge serious amounts but also create problems themselves during the year to demand extra serious fees, and at the end of the year, they demand high amounts. If you do not pay, they do not even hand over your domain name.
Question: What kind of problems or shortcomings will I experience if I stop receiving services from you? Answer
Your domain name is registered to you; your domain name will gladly be handed over to you. If you do not renew the other services, they will stop, and you will not be able to broadcast.
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